{"id":7104,"date":"2021-11-15T10:36:25","date_gmt":"2021-11-15T08:36:25","guid":{"rendered":"https:\/\/rivet.ee\/?page_id=7104"},"modified":"2021-11-19T16:03:20","modified_gmt":"2021-11-19T14:03:20","slug":"tellimisinfo","status":"publish","type":"page","link":"https:\/\/rivet.ee\/en\/tellimisinfo\/","title":{"rendered":"Orders"},"content":{"rendered":"

Samm 1<\/strong>
\nSisene epoodi, valige sobivad tooted ja lisage ostukorvi.<\/p>\n

Samm 2<\/strong>
\nSeej\u00e4rel valige sobiv saatmisviis ja liikuge Edasi. N\u00fc\u00fcd kontrollige kogu tellimus ja seej\u00e4rel Kinnita tellimus.
\nTehes linnukese \u00fclalehel olevasse kastikesse, registreerite end Rivet e-poe kasutajaks. T\u00e4itke k\u00f5ik vajalikud lahtrid.<\/p>\n

Samm 3<\/strong>
\nPeale tellimuse kinnitamist saadetakse Teile e-mailile veel kinnitus esitatud tellimuse kohta.<\/p>\n

Samm 4<\/strong>
\nN\u00fc\u00fcd pannakse Teie kaup kokku ja saadetakse arve, mille tasumise j\u00e4rel pannakse kaup teele soovitud transpordi viisiga.<\/p>\n

Tellimustingimused<\/strong><\/p>\n

E-poe kasutamise eeldused ja tingimused<\/strong>
\n1.\u00a0<\/strong>K\u00e4esolevad Rivet O\u00dc (edaspidi nimetatud M\u00fc\u00fcja) e-poe \u00fcldtingimused (edaspidi nimetatud tingimused) kehtivad k\u00f5ikide isikute suhtes (edaspidi nimetatud Ostja), kes kasutavad Rivet O\u00dc e-poodi, tellivad kaupu e-poest ning on s\u00f5lminud kauba ostu- m\u00fc\u00fcgilepingu (edaspidi nimetatud m\u00fc\u00fcgileping).<\/p>\n

2.<\/strong>\u00a0Tingimustes ja m\u00fc\u00fcgilepingus sisalduvate s\u00e4tete vastuolu korral l\u00e4htutakse prioriteetsuse m\u00e4\u00e4ramisel m\u00fc\u00fcgilepingust.<\/p>\n

3.<\/strong>\u00a0M\u00fc\u00fcja e-poest on v\u00f5imalik osta vaid neid kaupu, millel on link “Lisa ostukorvi”. Kauba hind ja kauba saadavus v\u00f5ivad jooksvalt ja ette teatamata muutuda. Kui Ostja on esitanud tellimuse enne kauba hinna muutumist, rakendatakse tellimuse hetkel kehtinud hinda.<\/p>\n

4.\u00a0<\/strong>M\u00fc\u00fcjal on \u00f5igus e-poe vahendusel s\u00f5lmitud m\u00fc\u00fcgilepingust sanktsioonideta taganeda ning tellitud kaup j\u00e4tta \u00fcle andmata v\u00f5i teenus osutamata allj\u00e4rgmistel juhtudel:
\n-kaup on laost otsa saanud
\n-kauba hinda v\u00f5i omadusi on e-poes kuvatud valesti s\u00fcsteemivea t\u00f5ttu
\n-kui Ostja ei vasta M\u00fc\u00fcja poolt kehtestatud tingimustele<\/p>\n

5.<\/strong> Kui M\u00fc\u00fcjal ei ole v\u00f5imalik tellimust t\u00e4ita, v\u00f5etakse Ostjaga \u00fchendust ning tagastatakse tasutud summa juhul, kui Ostja on j\u00f5udnud kauba eest ettemaksu teha.<\/p>\n

6.<\/strong>\u00a0Ostukorv\/Tellimus lehel saab soovi korral muuta ostukorvi sisu. Kui tellimus ja kontaktandmed on korrektselt t\u00e4idetud v\u00f5ib alustada tellimist. P\u00e4rast kauba lisamist “Ostukorvi” on v\u00f5imalik j\u00e4tkata teiste kaupade sirvimist.<\/p>\n

7.<\/strong>\u00a0E-poes ostetud kauba eest saab tasuda arve alusel \u00fclekandega. NB! P\u00e4rast kaupade eest tasumist (ostusumma laekumist M\u00fc\u00fcja arvelduskontole) pannakse kaup teele.<\/p>\n

8.<\/strong>\u00a0E-poes enne kella 14.00 esitatud tellimused ( esmasp\u00e4evast \u2013 reedeni) vaadatakse l\u00e4bi samal p\u00e4eval ning Ostjaga v\u00f5etakse \u00fchendust hiljemalt j\u00e4rgmisel t\u00f6\u00f6p\u00e4eval.<\/p>\n

9.<\/strong>\u00a0Kaup tuuakse tellimuses sisestatud tarneaadressile kokkulepitud ajal. Kaup antakse \u00fcle vaid Ostjale. Kolmandale isikule antakse kaup \u00fcle volituse olemasolul sh juhul kui Ostja on m\u00e4\u00e4ranud tellimuses kauba saajana kolmanda isiku.<\/p>\n

M\u00fc\u00fcgilepingust taganemine ja kauba tagastamine<\/strong>
\n10.<\/strong>\u00a0Ostjal on \u00f5igus taganeda m\u00fc\u00fcgilepingust 14 p\u00e4eva jooksul alates kauba k\u00e4ttetoimetamise p\u00e4evast. Ostetud kaupa ei saa tagastada, kui see on valmistatud Ostja isiklikke vajadusi arvestades v\u00f5i Ostja esitatud tingimuste kohaselt. Tagastatav kaup ei tohi olla kasutatud ning see peab olema originaalpakendis. Kui kaup on ostetud kampaania korras, kus kaubale on lisatud veel m\u00f5ni toode, peab Ostja tagastama kogu komplekti.<\/p>\n

11.<\/strong>\u00a0M\u00fc\u00fcgilepingust taganemise korral tuleb saata vastav avaldus e-posti aadressile info@rivet.ee<\/a> . Avaldus peab sisaldama allj\u00e4rgmist infot: tagastatav kaup, tellimuse number ning arveldusarve, kuhu raha tagasi kanda. Kauba eest tasutud summa (va arvatud kauba kohaletoimetamise kulu) tagastatakse Ostja arveldusarvele hiljemalt 30 p\u00e4eva jooksul alates tagastatava kauba j\u00f5udmisest M\u00fc\u00fcjani.<\/p>\n

12.<\/strong>\u00a0 Kui p\u00e4rast Kauba tagastamist M\u00fc\u00fcja poolt teostatud kauba seisukorra kontrolli tulemusena on selgunud, et tagastamisele kuulunud kaup on halvenenud, tuleb Ostjal h\u00fcvitada kauba v\u00e4\u00e4rtuse v\u00e4henemine. M\u00fc\u00fcja v\u00f5ib esitada sellekohase n\u00f5ude hiljemalt 30 p\u00e4eva jooksul arvates kauba tagastamisest. Ostja on kohustatud kauba v\u00e4\u00e4rtuse h\u00fcvitama juhul kui kaup on ostja poolt \u00fcmber t\u00f6\u00f6tatud, rikutud, koormatud kolmanda isiku \u00f5igustega jms juhtudel.<\/p>\n

Vastutus ja vaidluste lahendamine<\/strong>
\n13.<\/strong>\u00a0Ostjal on \u00f5igus lepingutingimustele mittevastava kauba puhul ( ei vasta pakutud n\u00e4idisele v\u00f5i on puudustega), esitada kaebus ning kaup tagastada. Puudusega kauba puhul on tarbijal \u00f5igus esitada M\u00fc\u00fcjale kaebus kahe aasta jooksul alates kauba \u00fcleandmise p\u00e4evast. Kaebus tuleb esitada viivitamatult, kuid mitte hiljem kui kahe kuu jooksul alates kauba puuduse avastamisest. Hilisemate probleemide lihtsamaks lahendamiseks peab tarbija s\u00e4ilitama ostudokumendid (arve, leping jne), mis t\u00f5endavad, et kaup on ostetud M\u00fc\u00fcja e-poest. Ilma m\u00fc\u00fcki t\u00f5endava dokumendita v\u00f5ib m\u00fc\u00fcja\/teenindaja probleemi lahendamata j\u00e4tta.<\/p>\n

14.<\/strong>\u00a0E-poest ostetud kaupadega seotud kaebused tuleb aadressile: Rivet O\u00dc, Tallinn, Tondi 68, Harjumaa v\u00f5i e-posti aadressile: info@rivet.ee. Kauba tagastamisel tuleb see tuua M\u00fc\u00fcja kontorisse.<\/p>\n

15.<\/strong>\u00a0Puudusega kauba korral on Ostjal \u00f5igus:
\n1) N\u00f5uda esmalt kauba tasuta parandamist v\u00f5i selle asendamist uue kaubaga.
\n2) N\u00f5uda ostuhinna alandamist v\u00f5i lepingust taganemist, juhul kui:
\n– M\u00fc\u00fcjal ei ole v\u00f5imalik kaupa parandada v\u00f5i asendada
\n– parandamine eba\u00f5nnestub
\n– M\u00fc\u00fcja ei ole kauba puudust m\u00f5istliku aja jooksul k\u00f5rvaldanud
\n– kauba parandamise v\u00f5i asendamisega on tarbijale tekitatud p\u00f5hjendamatuid ebamugavusi<\/p>\n

M\u00fc\u00fcja ei vastuta kauba puuduste eest, mis on tekkinud kauba otstarbele mittevastava kasutamise, hooldamise v\u00f5i rikkumise t\u00f5ttu<\/strong>.<\/strong><\/span><\/p>\n

16.<\/strong>\u00a0Kui kaubale on antud m\u00fc\u00fcja v\u00f5i tootja poolt m\u00fc\u00fcgigarantii, s\u00e4testatakse vastavad tingimused kirjalikult.
\nTeavet tellimuse kohta saate esitada: E-R: 8:30-16:30 telefonil 6005332 v\u00f5i e-posti aadressil: info@rivet.ee<\/a><\/p>\n

17.<\/strong>\u00a0Tarbijal on \u00f5igus p\u00f6\u00f6rduda p\u00e4deva j\u00e4relvalveasutuse poole, milleks on Riiklik Tarbijakaitseamet aadressil Rahukohtu 2, Tallinn 10130 e-post:\u00a0info@tka.riik.ee<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Samm 1 Sisene epoodi, valige sobivad tooted ja lisage ostukorvi. Samm 2 Seej\u00e4rel valige sobiv saatmisviis ja liikuge Edasi. N\u00fc\u00fcd<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7104","page","type-page","status-publish","hentry"],"yoast_head":"\nOrders | Rivet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rivet.ee\/en\/tellimisinfo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orders | Rivet\" \/>\n<meta property=\"og:description\" content=\"Samm 1 Sisene epoodi, valige sobivad tooted ja lisage ostukorvi. Samm 2 Seej\u00e4rel valige sobiv saatmisviis ja liikuge Edasi. 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